FinLaw

Refund Policy

Last Updated: January 2024

1. Overview

At FinLaw, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day money-back guarantee on most of our services.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The refund request must be made within 30 days of the original purchase
  • The service or product must not have been fully utilized
  • Your account must be in good standing
  • No refunds are provided for services that have been completed

3. Non-Refundable Items

The following items are non-refundable:

  • Completed legal consultations or services
  • Subscription fees after the initial 30-day period
  • Digital products that have been downloaded or accessed
  • Services performed based on your request

4. How to Request a Refund

To request a refund, please follow these steps:

  1. Log in to your FinLaw account
  2. Navigate to the "Orders" or "Purchases" section
  3. Select the item you wish to refund
  4. Click "Request Refund" and provide a reason
  5. Submit your request

Alternatively, you can contact our support team at support@finlaw.com

5. Refund Processing

Once your refund request is approved, we will process your refund within 5-10 business days. The refund will be credited back to your original payment method.

6. Subscription Refunds

For subscription services, you may cancel at any time. You will receive a refund for the unused portion of your subscription, calculated on a pro-rata basis.

7. Contact Support

If you have questions about our refund policy, please contact our support team:

Email: support@finlaw.com
Phone: +1 (555) 123-4567
Hours: Monday - Friday, 9:00 AM - 6:00 PM EST